FAQ – Frequently asked questions and answers

Question: How is the order packed?

Answer: Your order is packed in a standard envelope (bandrolle), the contents are not specified anywhere!

Question: how long will it take for my order to be delivered to the post office (within Latvia)?

Answer: You will receive your order by post within one or two days after it is dispatched from Riga.

Question: Can any Latvijas Pasts post office collect an order without a passport or ID card?

Answer: It is not possible to pick up an order at a post office without a passport or ID card.

Question: How can I change the payment method of my order?

Answer: Send us an email with your order number and date, as well as details of the payment method you have chosen (changed).